FAQ's and Policies

​We want you to be aware of what to expect at Mirleft Cultural Cove. Please review our FAQ's and policies carefully and contact us with any questions you may have and need us to clarify. 

1. What is Mirleft Hub like?​​

   1. Mirleft is a rural, desert environment sandwiched between the ocean and the mountains.  It is a town in development and as such, you will find gravel roads, dirt, and construction.  Our activities are held both indoors and outdoors and we frequently go on outings to local crafts or service people. We are also not a school.  While we have a list of activities that we will be putting on for the kids, we like to have some flexibility if there are factors such as weather or workshop host availability that we need to consider.  We will also encourage our older kids to take charge of their own learning and propose events or activities which catch their interest.  Our days will be loosely structured with a morning activity and snacks provided in the morning, followed by lunch, and finally, our afternoon activity.  There may be more than one activity during those periods, but at minimum, we will have two activities/workshops per day. On Fridays, we will have one activity for the whole family.​

2. What is Included?

   1. Children’s Activities for 4 weeks

   2. Snacks and Lunch Monday - Friday for 4 weeks

   3. Materials/Supplies

   4. Childcare for sole parents during Mom’s/Dad’s Night Out

   5. Local Field Trips for kids

   6. Family Educational Time (children can share what they learned and educate adults)

3. What is Not Included?

   1. Flights

   2. Accommodations (we will provide economical options with local landlords)

   3. Mom’s/Dad’s Night Out

   4. Transportation to and from Mirleft

   5. Any other food or activities

   6. Optional Saturday Group Trips

      1. Legzira

      2. Taghazout/Souk l’Had

4. Accomodation FAQ's

   1. We assist in finding the perfect house for your family.  There are many affordable and wonderful apartments in the area.  All of the apartments that we locate for your family will be vetted for reliable internet and location.  We are focused on the Aftas area of Mirleft.  Most of our activities will be located in this area.  We won’t tell you not to book accommodations outside of our hub such as on Airbnb or Booking, but if your accommodation is outside the Aftas area, you will be responsible for bringing your child to the hub each morning.

   2. If you want to book online, please make sure to ask the host if they have Maroc Telecom fiber optic, or you may not have reliable internet.

5. Inclusivity

   1. We will attempt to include all children as much as possible. Our hub includes self-led learning within the context of available activities.  We also aim to provide freedom for the older children to explore the local area while accounting for their comfort and maturity levels.  In regards to the schedule, we will encourage kids to spend more time on activities that interest them which is why the schedule is flexible.  

6. Tech

   1. Our hub aims to focus on outdoor and screen-free learning time.  However, for older kids, we will also encourage them to engage in outside self-led or leadership learning which might require internet research about a certain subject.  We also have volunteer opportunities with a local association which might require research in order to help them.  Therefore, while we won’t necessarily use tech daily, it will be useful for the children to be able to bring their device with them (if allowed in normal life).  

7. Parent Attendance

   1. We recognize that some children may need some help becoming comfortable being away from parents or caretakers for a long period of time. Parents are welcome to help their child settle in during the first few days of the hub.  Throughout the hub, we will also invite parents to join or observe certain activities. However, our hubs are designed primarily for the children.  We have worked very hard to create amazing opportunities for them to bond with one another, form relationships within the local community, and engage in self-led play and learning.  We aim to foster independence and resiliency in a safe environment. For these reasons, we kindly request that you allow your child to come to hub independently.

8. Booking Process

   1. Please reach out to either Aliyah Santos or Hassnae Iguid.

   2. We will be happy to schedule a one-on-one call with you and your family to answer any questions you might have.

   3. 40% deposit is required to hold your child(ren)’s spot(s).

   4. Once deposit has been paid, we will send you a registration form.

   5. We will add you to a group chat with the other participants.

   6. Final invoices sent out 45 days before the hub, balance is due 15 days before hub. 

9. Are We the Right Fit for Your Family?
   1. Children​
      1. Open-minded, ready to learn about diverse customs and cultures​
      2. Able to follow hub facilitators' guidance and participate in the planned activities
      3. Follow safety guidelines, respects places, people, and property
      4. Speak with a hub facilitator if they are feeling ill or truly don't want to participate in a planned activity
      5. Ability to work with peers and in groups, seek out assistance from hub facilitators if conflict between peers emerges
   2. Adults
      1. Believe that the hub creator and co-hosts have the best interests of children at heart​
      2. Understands that we cannot please everyone and
      3. Recognizes that our plans have been organized with the goal of building peer relationships, showing children the magic of Morocco and our host town of Mirleft, and facilitating independence, self-led learning, and even free play
      4. Familiarizes themselves with cultural norms that they may not have experienced and adapts as necessary
      5. Strives to be inclusive of all of our hub families and encourages the same from their children

10. Is Morocco safe?​

    1. ​My family (Aliyah) spent 4 years in Mirleft, Agadir, and Taghazout. We never felt unsafe and in actuality, we felt the most bonded to a community while we lived in Mirleft.

11. What Can I Wear?​
    1. Mirleft is a rural, coastal town.  However, they are quite used to tourists.  You and your family can wear everyday clothing that you would wear at home.  We would discourage overly revealing clothing.​
12. Refunds and Cancellations
    1. Our aim is to provide a fair refund policy that respects both your financial investment in our program and ours.
    2. Mirleft Cultural Cove requires a 40% deposit to hold your child/ren's space in the program. This deposit will be fully refundable up to 45 days before the first day of the hub you sign up for.  
    3. If you cancel within the 45 days before your hub starts, 40% of the deposit will be held to cover administrative and material costs that we have already paid out.  
    4. Once the hub starts, we will offer partial refunds in the following exceptional circumstances and with documentation.  

       1. Serious illness or injury ​

       2. Death in the immediate family

       3. Unforeseen travel restrictions

       4. Your child is unable to manage themselves at hub

    5. These refunds will be offered based on how many days your child attended, minus any already incurred expenses, including materials which were procured under the assumption your child would be participating in the full hub.
    6. We have invested considerable time and energy in creating and implementing this worldschool hub. We kindly ask families to respect our efforts by understanding that our refund policy is designed to be ethical yet fair. We expect that refunds will only be requested under genuinely exceptional circumstances. This approach ensures we can continue providing a high-quality experience for all participants.